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Transportation Library Quick Guide: User and Research Support: Overview

What's in This Quick Guide

Overview

Defining a library's services.

Core Services

Literature searches, LibGuides and other resources.

Alternative Services

Knowledge  management, forums and training.

Additional Resources

Supplemental resources for more information.

Definitions/Abbreviations

Definitions of terms, abbreviations and acronyms used in the Quick Guide.

Introduction

The value of a library, information center, librarian or information services provider can be defined, in part, by the resources and services provided to users. While many traditional library services are still in demand, technological and workforce changes have created new needs and reprioritized others. As noted in a journal article, “the location, the format and the reach of our services are anything but permanent. In actuality, they are in constant flux as we follow the users and adapt to their needs.”

Whether a library or information center offers comprehensive services or a select few, a clear articulation of resources and services provided, in an organizational strategy, for example, will promote understanding of, access to and support of a library or information center.

Audience

The guidance in this Quick Guide is appropriate for DOTs with or without library spaces and with or without library collections that provide information-related services to users.

About the Pooled Fund

Transportation Research and Connectivity logoThe Transportation Research and Connectivity pooled fund study, TPF-5(442), is a consortium of state departments of transportation (DOTs) and other partners that supports the coordinated development of transportation libraries as well as research organizations without dedicated libraries. Study focus areas include communication and networking, digitization, research report accessibility, and developing online resource guides and a toolkit for non-librarians.

Authors and Contributors

This Quick Guide was prepared by CTC & Associates LLC for the Transportation Research and Connectivity pooled fund study, TPF-5(442), under the guidance of the following members of the study's technical advisory committee:

This guide is a living document that is intended to be revised and updated to incorporate new resources. To suggest a resource for inclusion, please contact one of the committee members listed above.

Publication date: December 2022.

Featured Resource

Journal of Library Administration cover

"An Unlikely Collaboration: How Academic and Special Libraries Can Help Each Other Survive," Tara E. Murray, Journal of Library Administration, April 2017.

While focusing more on corporate library collaborations, this article can be useful in describing how a transportation library might join forces with an academic library to “effectively leverage their collective experience and knowledge ….”

Refer to the Organizational Strategy Quick Guide to learn how an overarching strategy can provide value to a library.